OTHER INFORMATION

 

Life-threatening Emergencies

 

If you are uncertain what to do in an emergency situation please do not hesitate to call our usual number 943 0530, but do remember that many life-threatening emergencies such as choking, heart attacks or total collapse need immediate life-saving treatment from the emergency services. Please call 999 in these situations before calling the surgery.

 

Dental Emergencies

 

You should see your dentist for regular check ups; also, there is an out-of-hours emergency dental service available to you once you have registered. Dental problems should be treated by dentists, not by doctors. Dentists can prescribe antibiotics and painkillers just as doctors do. People not registered with a dentist or just visiting locally can consult any dentist for advice. If you have difficulty finding a dentist please ring NHS Nottinghamshire County on 01623 414114. If you or your child has a tooth knocked out, carefully pick up the tooth but do not attempt to wash or clean it. Put it straight into a little cold milk and take it with the patient to the dentist.

 

Overseas Visitors

 

If the visitor has come from a country which does not share a reciprocal arrangement with the NHS (eg a non-EU country), they will need to consult with us under a private arrangement and any hospital treatment will be charged by the hospital.

 

Baby Changing And Feeding Facilities

 

These are available at any time when the surgery is open; please ask at the reception desk. We would rather see babies who are comfortable and happy and we are happy to wait until you are ready.

 

Data For Research

 

As part of the practice’s contribution to medical research, we provide completely anonymous details of patient treatment to certain reputable third party organisations. No individual is ever identified from the information and we ourselves as potential patients stand to benefit from this work. If you would like more information on this issue please speak to one of the doctors.

 

Asking For A Chaperone

 

If you are concerned about seeing a doctor or nurse on your own, please mention this at reception when you make the appointment and a chaperone will be arranged. Please click here for the practice’s chaperone policy.

 

Carers

 

Are you a carer? Carers are people who look after family, partners or friends who are ill, frail, have a disability or a mental health problem. They may be caring for another adult or be a parent of a disabled child. The care they provide is unpaid. An estimated 5% of people in Nottingham are carers. Please click here for support information if you think you are a carer. If you are a young carer click here.